Definitions and Interpretations

"We," "Us," "Our," "Company": Bhardhwaj Herbal Life LLP and its brands (Twana, Begrow, NutriAsk)

"You," "User," "Customer": Any individual or entity accessing or using our website and services

"Products": Herbal cosmetics, personal care products, and nutraceuticals sold under our brands

"Website": The e-commerce platform operated at [www.     .com]

"Business Days": Monday through Saturday, excluding public holidays observed in Gujarat, India

"Order": A purchase request submitted through our website

"Dispatch": Transfer of products to logistics partner for delivery