Additional Policies

1 Marketing Communications

  • We may send promotional emails, SMS, or WhatsApp messages about offers, new products, and updates.
  • You can opt-out of marketing communications at any time by:
    Clicking "Unsubscribe" in emails
    Replying "STOP" to SMS/WhatsApp
    Contacting customer support
  • Transactional communications (order updates, shipping notifications) will continue as necessary.

2 Affiliate and Influencer Partnerships

  • We may collaborate with affiliates, influencers, and brand ambassadors.
  • Partnerships do not constitute endorsements of all opinions expressed by partners.
  • Sponsored content will be clearly disclosed as required by advertising standards.

3 Product Recalls

In the unlikely event of a product safety issue requiring recall:

  • Affected customers will be notified immediately via email/phone
  • Full refunds or replacements will be provided
  • Instructions for safe disposal will be communicated

4 Force Majeure

We shall not be liable for delays or failures in performance resulting from circumstances beyond our control, including:

  • Natural disasters, pandemics, epidemics
  •  Government actions, regulations, or restrictions
  • Labor strikes or disputes
  • Supplier or logistics disruptions
  • Technological failures or cyber-attacks